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Host Unexpectedly Reboots during RPAS Batch Process (Doc ID 2210682.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Retail Predictive Application Server - Version 14.1.2 and later
Information in this document applies to any platform.


A server unexpectedly restarted while the batch was running for AIP RPAS Application.

The server was patched to make sure the latest kernel and glibc packages have been applied, but the host rebooted again.

RPAS_Data_Service errors have been reported numerous times and there have been two segfaults reported recently. This can all be found in Splunk or in the messages log on the server (/var/log/messages).

Why is this happening, and how can it be resolved?


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