"Create_Complete_BP_Record" Web Service Call Does Not Publish Document in Document Manager as Expected (Doc ID 2210743.1)

Last updated on DECEMBER 12, 2016

Applies to:

Primavera Unifier Cloud Service - Version 16.1.0.0 and later
Primavera Unifier - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Trying to use the "create_complete_BP_record" web service call to create document type BP records which contain attachments. The web service successfully creates the BP record and the attachment can be accessed from the BP record, however no path to the attachment is created in the Document Manager. The document does not appear in the document manager directory structure or in the Unpublished Documents folder.

EXPECTED BEHAVIOR
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When the Document type BP record is created, the file attachment is successfully added to the BP record, and the expectation is that it will also be found in the appropriate Document Manager file path as defined in the BP.

STEPS
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The issue can be reproduced at will with the following steps:
1. Run Web Service call to create document type BP record which contains attachments.
2. The BP record creation is successful, the attachment can be accessed from the BP record.
3. When navigating to Document Manager and trying to view the folder/document that contains the attachment file, they cannot find it, nor find it in the Unpublished Documents folder.

Cause

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