Why, While Searching for a Customer Using Customer Information, Are Letters Accepted in Telephone Number Field? (Doc ID 2211160.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.1.2 and later
Information in this document applies to any platform.

Goal

Why, while searching for a customer using customer information, are letters accepted in the telephone number field when searching for a customer in any country other than USA or Canada?
 

Solution

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