Cannot View Any File Attachments For ECO's And MCO's. Error:"Insufficient privilege to view file(s)." (Doc ID 2211646.1)

Last updated on DECEMBER 07, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to view a file attachment from a MCO and ECO,
the following error occurs.

ERROR
Insufficient privilege to view file(s).


STEPS
1. Login to WebClient
2. Open an ECO and click on the attachments tab
3. Select the attachment and click View



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms