P6 HTML5 Pages Are Blank (Classic View Returns Data) (Doc ID 2211849.1)

Last updated on JANUARY 11, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.5.0 and later
Information in this document applies to any platform.

Symptoms

When connecting through Oracle HTTP Server to access P6, using the WebLogic plugin: "How To Configure Oracle HTTP Server (OHS) WebLogic Proxy Plugin For Primavera P6 EPPM Web Applications (Doc ID 1446675.1)"


ACTUAL BEHAVIOR

Loading any HTML5 page (such as the Projects/EPS page or Application Settings page) a blank screen is displayed.

EXPECTED BEHAVIOR

Loading any HTML5 page (such as the Projects/EPS page or Application Settings page) should display and render the page properly.

STEPS

The issue can be reproduced at will with the following steps:
1. Configure P6 to utilize OHS webLogic plugin (Reference KM Doc ID 1446675.1)
2. Connect through OHS to access and login to P6.
3. Load any HTML5 enabled page (such as clicking the Projects link or Administer --> Application settings page)
4. Note the reported error which occurs.

Cause

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