ERR_DEADLOCK While Executing PCM_OP_SUBSCRIPTION_SET_BUNDLE (Doc ID 2212691.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.7.0 version, Subscription Management

ERR_DEADLOCK error was observed sometimes when PCM_OP_SUBSCRIPTION_SET_BUNDLE was executed. It seemed that the account was locked by some billing operation when SET_BUNDLE tried to access the same account, and hence deadlock occurred. Issue is not reproducible.

Resource exception occurred during invocation of JCA binding:

"JCA Binding execute of Reference operation 'PCM_OP_SUBSCRIPTION_SET_BUNDLE' failed due to: Location=DM ErrMsg=ERR_DEADLOCK ErrStr=ERR_DEADLOCK Field=UnknownField0 RecID=0. "

Changes

 

Cause

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