Getudr Webservice Failing Intermittently With 708 Error (Doc ID 2212694.1)

Last updated on JUNE 26, 2017

Applies to:

Primavera Unifier - Version 16.1.0.0 to 16.1.0.0 [Release 16.1]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 16.1.0.0

Getudr webservice failing intermittently with 708 error after upgrading unifier to 16.1.4.2

The unifier udrs at company level are failing intermittently when executed with getudrwebservice. End users are receiving the 708 error to contact system administrator. The issue is happening after upgrading to Primavera Unifier 16.1.

ERROR
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708

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot continue to perform web service calls.

Changes

 An upgrade of the application was done from a version prior to version 16.1 to any version of 16.1.6.3 and lower.

Cause

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