LTO-6 Tape Media Not Configured in DIVA (Doc ID 2212985.1)

Last updated on JANUARY 19, 2017

Applies to:

Oracle DIVArchive - Version 6.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to Insert tape through control GUI,
the following error occurs.

The customer was trying to use the LTO6 tapes for the first time.

ERROR
-----------------------
A new tape has been entered successfully:
Internal error:


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. go to the tab tapes --> Insert


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot insert tapes in the tape library and copy file to tapes.

Changes

 

Cause

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