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Invalid XML Character Causing ASAP To Stop Processing Work Orders (Doc ID 2213024.1)

Last updated on JULY 19, 2022

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.


An invalid XML character is causing ASAP to stop processing work orders

We have followed the work-around/fix given in the following KM Notes for CTRL-G and CTRL-C characters.

However, again in production environment, we encountered the same error for CTRL-H character. At this point in time, we have handled that as well. In future, there will be a possibility of other unknown such characters.

We are looking if we could enhance ASAP product so that instead of applying the workaround, such errors should be handled automatically by ASAP.


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