Invalid XML Character Causing ASAP To Stop Processing Work Orders
(Doc ID 2213024.1)
Last updated on FEBRUARY 26, 2019
Applies to:Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.
An invalid XML character is causing ASAP to stop processing work orders
We have followed the work-around/fix given in the following KM Notes for CTRL-G and CTRL-C characters.
- Upstream System Not Getting Response From ASAP Due To Invalid Characters Error <Note 815978.1>
- Invalid XML Characters Procedure For Invalid NE Responses <Note 1059797.1>
However, again in production environment, we encountered the same error for CTRL-H character. At this point in time, we have handled that as well. In future, there will be a possibility of other unknown such characters.
We are looking if we could enhance ASAP product so that instead of applying the workaround, such errors should be handled automatically by ASAP.
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