File Upload Showed Completed But Doesn't Appear in Document Manager (Doc ID 2213051.1)

Last updated on DECEMBER 14, 2016

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

When uploading a file to Document Manager in Advanced mode, the upload status shows 100% completed, but the document is not uploaded.

The following error is found in the log:On the details log the error:

error uploading - java.lang.Exception: UCM server is down~

Cause

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