Cannot Login to Any of the 16-bit OFSA Modules, Performance Analyzer (PA), Balance & Control (BC), Risk Manager (RM) or Transfer Pricing (TP) (Doc ID 221318.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Financial Data Manager - Version 4.5 and later
Oracle Profitability Manager - Version 4.5 and later
Oracle Transfer Pricing - Version 4.5 and later
Oracle Risk Manager - Version 4.5 and later
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA) - Version: 4.5
Oracle Performance Analyzer (PA) - Version: 4.5

Note: All OFSA 4.5 products have reached sustaining support.

Symptoms

After completing a new install of OFSA 4.5, the following errors are received when attempting to login to any of the 16-bit OFSA modules:

PA Error (203080)Database Driver : s760 not found
sqlplus error PLUS33 caused a General Protection Fault in module 
SQL16w95.dll at 0001:139F
TNSPING error 
TNS03505 : Failed to resolve service name

Attempting to login to SQL*Plus 3.3 also fails with error: ORA-3106 fatal two-task communication protocol error.

Login from SQL*Plus 8.0 is successful.

Changes

New install of OFSA 4.5.

Cause

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