Internet Explorer (IE) 11 'Unsupported Browser' Message When Opening ReSA ADF Application

(Doc ID 2213252.1)

Last updated on DECEMBER 15, 2017

Applies to:

Oracle Retail Sales Audit - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

When trying to access Retail Sales Audit (ReSA) 14.1 with IE (Internet Explorer) 11, the following message is displayed to the user:

You are using an unsupported browser. The supported browsers are Internet Explorer 7 and higher, Firefox 2.0.0.2 and higher, Safari 3.1.2 and higher, and Google Chrome 1.0 or higher.

 User is able to proceed further by pressing OK on this message.

Cause

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