Email Notifications are failing intermittently, Error: Actual Exception : failed to connect, no password specified?

(Doc ID 2213642.1)

Last updated on DECEMBER 13, 2016

Applies to:

Oracle Agile Product Collaboration - Version to [Release 9.3]
Information in this document applies to any platform.


On : version, Notifications & Subscription

Email Notifications are failing intermittently

Actual Exception : failed to connect, no password specified?
at com.agile.common.server.notification.SendEmail.send(
at com.agile.common.server.notification.SendEmailListener.onMessage(
at weblogic.ejb.container.internal.MDListener.execute(
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(
at weblogic.ejb.container.internal.MDListener.onMessage(
at weblogic.jms.client.JMSSession.onMessage(
at weblogic.jms.client.JMSSession.execute(
at weblogic.jms.client.JMSSession.executeMessage(
at weblogic.jms.client.JMSSession.access$000(
at weblogic.jms.client.JMSSession$

The issue can be reproduced at will with the following steps:
Check the email setting as below steps.
1. Log into Java Client.
2. Open admin -> Server Setting -> Database.
3. Verify "Mail From User" value is a valid user in mail server.
4. Verify "Mail From Domain" value is a valid domain.
5. Enable email notifications

Email Notifications are failing intermittently
Error in agile log.



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