Workflow Data Missing From Product Service Request Base Class Exports (Doc ID 2214021.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 and later
Information in this document applies to any platform.

Goal

When exporting a Product Service Request with out of the box filter : Default Product Service Request Filter
it will not include the workflow information.

From the Java Client, Admin > System Settings > Agile Content Services > Filters
Default Product Service Request Filter
Workflow on View Tabs field is selected.

However, from the web client, when custom filter is selected to Product Service Request during export, workflow is not selectable.

Steps

  1. Login to Java Client in Admin user
  2. Admin > System Settings > Agile Content Services > Filters

    Default Product Service Request Filter

  3. Workflow on View Tabs field is selected.
  4. Login to Web Client
  5. Create new PSR
  6. Actions > Export
    aXML
  7. Select Content Filters
  8. Default Product Service Request Filter
  9. Export 

Solution

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