Oracle DIVArchive Error: Attempting to Use an Unlicensed Feature After Adding New Drive Types in Library

(Doc ID 2214343.1)

Last updated on MAY 07, 2018

Applies to:

Oracle DIVArchive - Version 6.5 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
Manager will not run because of a license feature issue visible in the manager trace logs: C:\DIVA\Program\Logs\Manager\manager.trace.

 

ERROR

---------------

ERROR [Thread-0 {1}] Effective License re-verification failed - trying to use unlicensed feature. Details: License does not allow mixed drive types.



EXPECTED BEHAVIOR
-----------------------
manager should be running using a valid license



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to restart manager service. Service will stop automatically

Changes

 New Drives were added to the existing library

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms