Licensing Error: Attempting to Use an Unlicensed Feature After Adding New Drive Types in Library (Doc ID 2214343.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle DIVArchive - Version 6.5 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
Manager will not run because of a license feature issue. ERROR [Thread-0 {1}] Effective License re-verification failed - trying to use unlicensed feature. Details: License does not allow mixed drive types.

EXPECTED BEHAVIOR
-----------------------
manager should be running using a valid license

STEPS
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The issue can be reproduced at will with the following steps:
1.attempt to restart manager service. Service will stop automatically

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do anything. System is hard down, with a full outage

Changes

 New Drives were added to the existing library

Cause

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