AMI Confirm Sending 2 Pings At Once (Doc ID 2214659.1)

Last updated on JANUARY 06, 2017

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Oracle Utilities Network Management System - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.

Symptoms

When pinging meters through the Trouble Info window, we are seeing 2 pings come across to the target application. Examination of the logs seem to indicate it's firing sendManualRequest is firing twice:

10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" entered JMService::sendAMRRequest
10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" JMService::sendAMRRequest - hdl=800.107115]
10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" JMService::sendAMRRequest - hdl=800.107115, meters=[1000712688 ], user_name=[e03604]
10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" entered JMJobManager::getJobByEvent
10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" exiting JMJobManager::getJobByEvent
10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" AMR::sendManualRequest -
  for user=[e03604] hdl=800.107115, meters=[1000712688 ]
10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" entered AMRRequestQueue::sendManualRequest
10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" AMRRequestQueue::sendManualRequest -
  hdl=800.107115, user_name=[e03604] meters=[1000712688 ]
10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" entered JMJobManager::getJobByEvent
10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" exiting JMJobManager::getJobByEvent
10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" entered JMJobManager::getNextEventHdl
10/17/16 10:39:19: JMService 0x7f2e50835700,ctp=0x567dd888,"JMService::sendAMRRequest" exiting JMJobManager::getNextEventHdl



Changes

 

Cause

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