Event Errors Accessing WP & Docs (Doc ID 2215174.1)

Last updated on DECEMBER 19, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.6.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.6.0 and later
Primavera P6 Professional Project Management - Version 15.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When accessing WPs and Docs, users are getting the following errors:

ERROR
-----------------------
"Access violation at address 012BFCE7 in module 'PM.exe'. Read of address 726F466E" or "A component named dxBarSubItemGroupSort0 already exists"

Type: EVirtualTableError
Event Code: VTFIO-3151-4
Description: TCVirtualTable.FieldIndexOf: Could not find field doc_mgmt_type in vtable PROJECT

Error Codes
---------------------------------------------------
VTFIO-3151-4

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access WPs and Docs.

Cause

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