User Attempts To Access Page Receives Message "Cannot Download This Data Part!" in Instantis EnterpriseTrack
Last updated on APRIL 04, 2017
Applies to:Instantis EnterpriseTrack - Version 22.214.171.124 and later
Instantis EnterpriseTrack Cloud Service - Version 126.96.36.199 and later
Information in this document applies to any platform.
When attempting to have a specific user view a Page with a specific (NOTE: Some views are accessible, others are not) the following error occurs.
"Cannot download this data part!"
STEPS To Verify Issue
1. login as affected user
2. Opens in projects - allowed to load page
3. Navigate to proposals > View set to " My proposals"
Page displays "Cannot download this data part!" with 1 page
4. Create new View, "Copy of Default" run this view
This takes a couple minutes, then loads 40 pages
5. Set view to "All proposals"
7 pages appear to be present, "Cannot download this data part!" on all pages
6. Create a copy of view "All Proposals" this shows the same error
This is only affecting some views, not all.
User Defined View is working
Shared views are working
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