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Fm_utils_tax_get_taxcodes Caused Signal 11 During CM Startup (Doc ID 2215286.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.16.0 and later
Information in this document applies to any platform.

Purpose

After upgrading to PS16, during CM startup, the function fm_utils_tax_get_taxcodes caused a Signal 11:

Received Signal 11
#0  0x00924430 in __kernel_vsyscall ()
#1  0x0103a273 in __waitpid_nocancel () from /lib/libc.so.6
#2  0x00fd3c53 in do_system () from /lib/libc.so.6
#3  0x006b195d in system () from /lib/libpthread.so.0
#4  0x004fb67c in printExceptionReport () from /apps/pinDap01/opt/portal/7.5/lib/libcm_main.so
#5  0x004f4ef1 in sigsegv_handler () from /apps/pinDap01/opt/portal/7.5/lib/libcm_main.so
#6  <signal handler called>
#7  0x001ce888 in pin_poid_copy () from /apps/pinDap01/opt/portal/7.5/lib/libcmpin.so
#8  0x001a5d03 in pcp_get_userid () from /apps/pinDap01/opt/portal/7.5/lib/libcmpin.so
#9  0x001a0734 in pcm_get_userid () from /apps/pinDap01/opt/portal/7.5/lib/libcmpin.so
#10 0x09821897 in fm_utils_tax_get_taxcodes () from /apps/pinDap01/opt/portal/7.5/lib/fm_bill_utils.so
#11 0x01497d2a in vf_bar_utils_get_taxcode_map () from /apps/pinDap01/opt/portal/7.5/lib//fm_vf_bar_utils.so
#12 0x01496070 in fm_vf_bar_utils_init () from /apps/pinDap01/opt/portal/7.5/lib//fm_vf_bar_utils.so
#13 0x004f8fb0 in mainThread () from /apps/pinDap01/opt/portal/7.5/lib/libcm_main.so
#14 0x080487b6 in main ()

This stops the CM from coming up.

 

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Why calling the function fm_utils_tax_get_taxcodes caused a Signal 11?
 Is there an alternate of function  fm_utils_tax_get_taxcodes that can be used?
 Please provide a description of the params required for the function fm_utils_tax_get_taxcode.
 The PS16 patch package does not contain init.source file for the /config/provider_taxes object. Is a /config/provider_taxes object required to be created?
References


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