Pipeline Crashed When CDRs Are Suspended With Error Code 18509

(Doc ID 2215398.1)

Last updated on JANUARY 04, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 to 7.5.0.15.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) Applications 7.5.0.8.0 version, Pipeline Manager, Pipeline crash is observed for the below scenarios,

Scenario 1:

Pipeline crashes when CDRs are getting suspended with error code 18509.

Scenario 2:

If the suspense is happening at multiple pipelines at the same time, pipeline is getting crashed while writing the diagnostics file.

Pipeline Logs:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms