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Subbalances Not Updated By Fold Event (Doc ID 2215578.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.12.0 version, Balances

ACTUAL BEHAVIOR
---------------
Fold Event is generated but subbalances are not updated, i.e. unused units of resource 2015001 (f or example ) are not cancelled and not converted to units of resource 2005902  

EXPECTED BEHAVIOR
-----------------------
Fold Event is generated and subbalances to be updated accordingly, i.e. unused units of resource 2015001 are cancelled and converted to units of resource 2005902

STEPS
-----------------------

1. 01.04.2016 00:00
  Create account structure: Parent Billing Account, Child User Account, Access Service
  Purchase offer (package for deals/products/discounts)
2. 01.05.2016 01:00
  Opening Billing (Partial Billing)
3. 02.05.2016 01:00
  Closing Billing (Final Billing)
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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