Customer Order Webservice is Failing With NullPointerException For Barcodes (Doc ID 2215611.1)

Last updated on DECEMBER 29, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 13.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Store Inventory Management (SIM), when a bar code item is used in the Customer Order Web Service, except for the NEW action all other actions are failing with a NullPointerException.

 

Steps to Reproduce:


1. Create the customer order with Action Type =NEW with reservation type=CUSTORD and ID="TestOrder" by inputting the bar code number .
2. Once the above customer order is created, create customer Order with Action Type in any of the following (MODIFY,CANCEL_RESERVATION,FULFILL and CANCEL_FULFILL) and Reservation Type='CUSTORD' and ID="TestOrder" by inputting the same bar code.
3. Notice that it fails due to the null pointer exception.

Cause

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