Export To Excel Option Is Not Working + Cannot Move Add BO Pop Up Window (Doc ID 2215667.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On :  2.5.0.2.0 version

ACTUAL BEHAVIOR  
---------------------------
"Export to Excel" menu item is visible on zone menu, even when "Excel Rows" zone parameter has value of '0' (zero).

Zone type: F1-DE
Number of rows to display : 50
Excel Rows : 0

As per help description:
"This controls the number of rows that are downloaded to Excel when a user presses the Excel download button in a zone. The default is the number of rows that are defined for being displayed. If you do not define the "number of rows to display" parameter value, then the default number of rows is 1000. If you enter a value of 0, the download button on the zone's toolbar will be hidden."

EXPECTED BEHAVIOR
-----------------------
"Export to Excel" menu item is not visible on zone menu, when "Excel Rows" zone parameter has value of '0' (zero).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a custom zone of F1-DE type
2. Set Excel Rows as 0
3. Export to Excel Button is still available.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms