Retrieved Transaction Show Different Price for Weighted Item Which is on Promotion
(Doc ID 2215698.1)
Last updated on MAY 27, 2020
Applies to:
Oracle Retail Point-of-Service - Version 13.4 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Retail Point-of-Service (ORPOS), Retrieved Transaction show different price for weighed item which is on Promotion.
Steps To Reproduce:
1. Create a Promotion for a weighted item (ex: Regular Price: '10.00' // Promotion Price: '5.00').
2. From ORPOS, Scan the Item and enter the quantity as '0.1'.
3. Note that the Price is '0.50'.
4. F5/Transaction -> F9/More -> F2/Suspend.
5. F5/Transaction -> F9/More -> F3/Retrieve -> F2/List.
6. Select the transaction from the list and press Enter.
7. Notice that the Price now is '1.00' instead of '0.50'.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |