Optimization workflow hangs/does not run the OPLstep (Doc ID 2215742.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Predictive Trade Planning - Version 12.2.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5.1 version, Workflow


Calling the promotion optimization workflow works. The pre and post optimization procedures run in workflow . However the OplStep being called is either stuck or failing and does not work. There are no specific error in the logs.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms