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Error 'PhoenixException: Null' in Job Status When Running a Copy/Paste Project or Create Baseline Job (Doc ID 2215754.1)

Last updated on DECEMBER 03, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run an ASAP job (i.e. Create Baseline, Copy Project, etc.) the job fails intermittently and the following error can be seen in the P6WebAccess.html log file:

ERROR DB Id: 1 com.primavera.dbcrudutil.CopyProjectJobService - Error while running Copy Project Service:null
ERROR DB Id: 1 com.primavera.jobsvc.common.JobServiceExecutable - Job error running job of type JT_CopyService on database1
com.primavera.PhoenixException

 

The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional.
  2. Go to the Projects View.
  3. Right-click a project and select Copy.
  4. Right-click an EPS and select Paste.
  5. Observe reported issue.

Changes

 

Cause

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