Error: "PhoenixException: Null" In Job Status When Running Copy/Paste Project or Create Baseline

(Doc ID 2215754.1)

Last updated on MARCH 05, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run ASAP job (i.e. create baseline, copy project, etc.) the following error occurs intermittently.

ERROR
-----------------------
Error in P6WebAccess.html log:
PrmThread-26 ERROR DB Id: 3 com.primavera.jobsvc.common.JobServiceExecutable ?:? Marking job id XXXXX as failure
PrmThread-48 ERROR DB Id: 3 com.primavera.dbcrudutil.CopyProjectJobService ?:? Error while running Copy Project Service:null
PrmThread-48 ERROR DB Id: 3 com.primavera.jobsvc.common.JobServiceExecutable ?:? Job error running job of type JT_CopyService on
com.primavera.PhoenixException
  at com.primavera.dbcrudutil.CopyProjectJobService.runJob(CopyProjectJobService.java:328)
  at com.primavera.jobsvc.common.JobServiceExecutable.c(JobServiceExecutable.java:244)
  at com.primavera.jobsvc.common.JobServiceExecutable.a(JobServiceExecutable.java:188)
  at com.primavera.jobsvc.common.JobServiceExecutable.execute(JobServiceExecutable.java:128)
  at com.primavera.infr.threadpool.ThreadPoolImpl.run(ThreadPoolImpl.java:320)
  at java.lang.Thread.run(Thread.java:745)

Error in job status window for failed jobs:
PhoenixException: NULL

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional
  2. Go to the Projects View
  3. Right-click a project and hit copy
  4. Right-click an EPS and hit paste
  5. Error is displayed in the Job Status window

Cause

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