Error: "PhoenixException: Null" In Job Status When Running Copy/Paste Project or Create Baseline (Doc ID 2215754.1)

Last updated on MARCH 05, 2018

Applies to:

Symptoms

When attempting to run ASAP job (i.e. create baseline, copy project, etc.) the following error occurs intermittently.

ERROR
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Error in P6WebAccess.html log:
PrmThread-26 ERROR DB Id: 3 com.primavera.jobsvc.common.JobServiceExecutable ?:? Marking job id XXXXX as failure
PrmThread-48 ERROR DB Id: 3 com.primavera.dbcrudutil.CopyProjectJobService ?:? Error while running Copy Project Service:null
PrmThread-48 ERROR DB Id: 3 com.primavera.jobsvc.common.JobServiceExecutable ?:? Job error running job of type JT_CopyService on
com.primavera.PhoenixException
  at com.primavera.dbcrudutil.CopyProjectJobService.runJob(CopyProjectJobService.java:328)
  at com.primavera.jobsvc.common.JobServiceExecutable.c(JobServiceExecutable.java:244)
  at com.primavera.jobsvc.common.JobServiceExecutable.a(JobServiceExecutable.java:188)
  at com.primavera.jobsvc.common.JobServiceExecutable.execute(JobServiceExecutable.java:128)
  at com.primavera.infr.threadpool.ThreadPoolImpl.run(ThreadPoolImpl.java:320)
  at java.lang.Thread.run(Thread.java:745)

Error in job status window for failed jobs:
PhoenixException: NULL

STEPS
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The issue can be reproduced at will with the following steps:

1. Login to P6 Professional
2. Go to the Projects View
3. Right-click a project and hit copy
4. Right-click an EPS and hit paste
5. Error is displayed in the Job Status window

Cause

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