Person Contact Type Format Validation Algorithm [C1-VALPHFMT] Does Not Format The Input Phone Number (Doc ID 2215930.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.1.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version, CI - Customer Information

ACTUAL BEHAVIOR
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Person Contact Type Format Validation Algorithm [C1-VALPHFMT] does not format the input phone number

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an inbound web service (IWS) that will reference the Service Script C1-ValPhFmtS (Validate Phone Format SS).
2. Issue a request passing in a contact detail consisting of purely numeric values. Ensure that a valid format is also included in the request.
Note how the logic tags the value as invalid and does not format the value.

Cause

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