Unable To Open A Particular Case In Argus Safety - Error No: 301300103 The Case Id Is Not Valid.

(Doc ID 2215933.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Argus Safety Japan - Version 7.0.6 and later
Information in this document applies to any platform.

Symptoms

Users are unable to open a case and is getting the below error:

Error No: 301300103 Description: The case id is not valid. It does not exist. Please try again.

The error message recorded in the Error Log is:

Argus Safety.COM :- Oracle error 8197 occurred.SQL execution error, ORA-22923: amount of data specified in streaming LOB write is 0
ORA-06512: at "SYS.DBMS_XMLGEN", line 7
ORA-06512: at "SYS.DBMS_XMLGEN", line 147
ORA-06512: at "ARGUS_APP.GSS_CASE_DLP", line 1449
ORA-06512: at line 1SQL: begin gss_CASE_dlp.P_CASE_LOAD(:PI_CASE_ID, :PI_ASSESSMENT, :PI_PARTIAL, :PI_1050, :PI_1051, :PO_CLOB, :PI_OPEN_READ_ONLY); end

 

Cause

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