Inconsistencies in Debug Report in Testing Module in RateManager (Doc ID 2216786.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms

On : Insbridge 5.0.1 version, RateManager


- When rating a policy in the testing module, the number of pages changes in the Debug Report (i.e. opening a policy and number of pages is 3. Close out and re-open same policy, number of pages is 6.
- When rating a policy in the testing module navigating through the pages displays an error after moving past page 3.
 
ERROR
-----------------------
There was a problem trying to rate your program.An invalid or incomplete result file was returned from the rate request. Please view the XML and/or the IBFA event log for more details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Tools=>Preferences=>System=>Change Debug Report Format to “Summary Report”
2. Rating error message (same as screenshot above) displays when using the Test Case Editor

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view summary report.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms