Installation Of Patch 17808535 Fails With Error: Opening Registry Key Software\JavaSoft\Java Runtime
(Doc ID 2216902.1)
Last updated on DECEMBER 18, 2017
Applies to:Oracle Demantra Predictive Trade Planning - Version 12.2.3 and later
Information in this document applies to any platform.
Using Oracle Demantra Demand Management / Patch Installation
When attempting to apply a Demantra
Patch 17808535 - DEMANTRA RELEASES 7.3.X AND 12.2.X: CPU PATCH FOR JAN 2014
(SP=9000211 BUILD=2 + SP=9000211DB BUILD=2) (GA) DB CRITICAL PATCH UPDATE (SECURITY)
PatchInstaller.bat fails with the message:
'Error: Opening registry key 'Software\JavaSoft\Java Runtime Environment'
-- Steps To Reproduce:
Customer states the issue can be reproduced at will at customer site with the following steps:
1. Run the ...\p17808535_7315_WINNT\P9000211\Patch9000211\patchInstaller.bat
2. Observe the noted error
-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot complete Demantra patch installation.
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