Write-off Event Trigger (WET) - SA Status is invalid for reactivated or stopped SAs
(Doc ID 2216931.1)
Last updated on OCTOBER 10, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 to 2.5.0.2.0 [Release 2.4 to 2.5] Information in this document applies to any platform.
Symptoms
When batch process Write-off Event Trigger (WET) is run and a Payment Arrangement SA for Write-off is in Reactivated or stopped status exists, an error is thrown and a To Do is created with message “SA Status is invalid”
Changes
Cause
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