Write-off Event Trigger (WET) - SA Status is invalid for reactivated or stopped SAs (Doc ID 2216931.1)

Last updated on DECEMBER 27, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

 When batch process Write-off Event Trigger (WET) is run and a Payment Arrangement SA for Write-off is in Reactivated or stopped status exists, an error is thrown and a To Do is created with message “SA Status is invalid”

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms