Error " "Server is not reachable at the specified address. Contact the administrator for help" When Trying to Conncet to Agile PLM Using Mobile PLM (Doc ID 2217134.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Oracle Product Lifecycle Management Mobile - Version 4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into Agile PLM Mobile
the following error occurs.

ERROR
"Server is not reachable at the specified address. Contact the administrator for help'


STEPS
1. Download Mobile app to mobile device
2. Connect to http://:/agilers
3. Error: "Server is not reachable at the specified address. Contact the administrator for help"

FACTs:
1. From Mobile browser it is possible to connect to Agile PLM
http://:/Agile/PLMServlet
2. Able to connect to http:// :/agilers/PLMMobileInfo URL from a browser

Cause

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