Email Send Failed After Several Hours (Doc ID 2217308.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.5.0 version, Notifications & Subscription

When attempting to send email notifications,
the following error occurs in server log file

ERROR
-----------------------
Actual Exception : failed to connect, no password specified?


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logon Web Client with any user
2. Open any object and click Action - Send button to send user self
3. Find user not receive email
4. Check Agile server log, see error

Cause

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