OKM 8.4.7. Some Documents in Web Crawler of Type xlsx Aren't Getting Indexed (Doc ID 2217641.1)

Last updated on DECEMBER 23, 2016

Applies to:

Oracle Knowledge - Version 8.4.7 and later
Information in this document applies to any platform.

Symptoms

On OKM 8.4.7. Some documents in web crawler of type xlsx aren't getting processed. In browser utility, these documents are categorized under 'UNKNOWN' doc type with 0 byte iqxml.

Cause

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