Rating Failed Due To Customer Service And Account Not Found On A Shared Discount Structure.
Last updated on JANUARY 12, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Pipeline Manager
This is a Payee account and subscription Account structure. The payee account is Discount sharing owner and Subscription account is member of it. "shareMORE 1GB" plan was purchased at payee account under /service/telco which grants 1GB of Data (resource ID: 1002043) and also contains discount object "Shared Data Discount" (Owner).
When processed 150 MB of data and received the following errors in the stream log:
Data sharing Business Payee account : 4701398, service object 4700739
Data sharing Child account : 4698230 , subscription unit : 3067770152
Note that for the same account , real-time data rating is working as expected.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms