Rating Failed Due To Customer Service And Account Not Found On A Shared Discount Structure. (Doc ID 2217685.1)

Last updated on JANUARY 12, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.6.0 version, Pipeline Manager

This is a Payee account and subscription Account structure. The payee account is Discount sharing owner and Subscription account is member of it. "shareMORE 1GB" plan was purchased at payee account under /service/telco which grants 1GB of Data (resource ID: 1002043) and also contains discount object "Shared Data Discount" (Owner).

When processed 150 MB of data and received the following errors in the stream log:


Data sharing Business Payee account : 4701398, service object 4700739
Data sharing Child account : 4698230 , subscription unit : 3067770152

Note that for the same account , real-time data rating is working as expected.
 

Solution

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