Issue with Order of Realms Selection in ReSA GUI (Doc ID 2218000.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Retail Sales Audit - Version 14.1 to 14.1.2 [Release 14.1]
Information in this document applies to any platform.

Symptoms

When user is creating a Total Definition in Retail Sales Audit (ReSA) GUI, Realms need to be selected in a specific order, or else they are listed as "Not Available" and cannot be selected. The same realms selected in a different order are Available.

Steps to Recreate:

1. In ReSA, navigate to Foundation Data > Create Total Definition
2. Enter Overview information
3. Select Attributes
4. Click '+' button to add SA_STORE_DAY
5. Click '+' to add SA_TRAN_HEAD
            **Expected result: Able to add Realm SA_TRAN_HEAD
            **Actual result: Display message 'Not Available.' Not able to add Realm
6. Click Cancel to close window
7. Click Red 'X' to remove SA_STORE_DAY
8. Click '+' to add SA_TRAN_HEAD
9. Click '+' to add SA_STORE_DAY
10. Click '+' to add SA_TRAN_IGTAX
          **Expected result: Able to add Realm SA_TRAN_IGTAX
          **Actual result: Display message 'Not Available.' Not able to add Realm.
11. Click Cancel to close window
12. Click Red “X” to remove SA_STORE_DAY and SA_TRAN_HEAD
13. Click '+' to add SA_TRAN_IGTAX
14. Click '+' to add SA_TRAN_HEAD
15. Click '+' to add SA_STORE_DAY
         **Able to add all three Realms, but only in this one specific order.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms