Why Are "TBD Resources" Showing On The Heat Map By Resources Report Differently for HTML vs CSV Output in Instantis EnterpriseTrack (Doc ID 2218115.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 16.1.0.0 and later
Instantis EnterpriseTrack - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Data displays differently for output html, and csv for Heat Map by Resource when "TBD Resources" is selected.

Steps to Verify this is the Issue:

0. Access as a User with permission to run and view reports, or as an Administrative user.
1. Navigate to reports > Global Reports > Resource Reports > Detail Reports > Heat Map by Resource
2. Remove all filters, so only the output for Display TBD Assignments will show
3. Ensure filters for output have Display TBD Assignments set to Yes
4. Select output as HTML to start.
5. Run report
     Only data for one "TBD" <Role> and 1 project show on the report.
6. Edit the report to output csv, save
7. Run report
     TBD for all roles show on the report including activities - as "Display Activities" was selected as an output.

NOTE: During testing it was discovered that for html only, "Display Activities" displays a project at the TBD level, this is not seen in the csv report.

Cause

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