Why does Transaction/Storewide Promotion Get Stuck In Conflict Checking Status In RIB Mode?
(Doc ID 2218198.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Retail Price Management - Version 15.0.1 and later
Information in this document applies to any platform.
Transaction/Storewide Promotion Gets Stuck in Conflict Checking Status
Steps to Reproduce:
1. Create a Promotion with the following details:
Component Type - Transaction
Buy List – Quantity 10
Click Item > Item LOV > select Storewide
Reward List - 10% off
Store – 1 store
2. Approve the promotion.
3. After Conflict Check, observe in Conflict Check Result view: No Conflicts Found,
Yet the promotion gets stuck in conflict checking (CC) status and its record remains in RPM_PE_CC_LOCK table
Issue is not resolved even after increasing the MaxMessageSize to 40000000.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document