Unable To Preview Shifts Having POU's Assigned
Last updated on JANUARY 10, 2017
Applies to:Oracle Utilities Mobile Workforce Management - Version 126.96.36.199.8 and later
Information in this document applies to any platform.
On : 188.8.131.52.8 version, Period of Unavailability
Unable to preview shifts having POU's assigned
It is observed in production that the meter operatives are unable to preview shifts which have POU's assigned. The POUs are in Queued For Dispatch and Acknowledged. The error message when clicking on preview button is "Shift ID is not populated for task 12345678910111211314".
Also observed that the man_alloc_to_shift in the M1_TASK table is blank for these POUs.
"Shift ID is not populated for task 12345678910111211314"
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms