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Unable To Preview Shifts Having Periods of Unavailability Assigned (Doc ID 2218274.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version and later
Information in this document applies to any platform.


On : version, Period of Unavailability

Unable to preview shifts having Periods of Unavailability assigned

It is observed in production that the meter operatives are unable to preview shifts which have Periods of Unavailability (POU) assigned. The POUs are in Queued For Dispatch and Acknowledged. The error message when clicking on preview button is "Shift ID is not populated for task 12345678910111211314".

Also observed that the man_alloc_to_shift in the M1_TASK table is blank for these POUs.

"Shift ID is not populated for task 12345678910111211314"


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