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Get Job Error in 6.1 Server Running IA 1.3.8 w/ CC 3.0.4 - An Error Occurred When Verifying Security For The Message (Doc ID 2218370.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle Health Sciences Central Coding - Version 3.0.2 and later
Information in this document applies to any platform.

Symptoms

Error From UI:

 

Server Level Error:

1) Exception Information
*********************************************
Exception Type: PhaseForward.Platform.JobManager.Exception.Messages.JobManagerException
MessageId: JobManagerGeneralException
ResourceArguments:
0: To prevent out-of-sync verbatim and query data, the ExchangeQueryUpdates job will not be run. Please resolve the following error first:

Source:Central Coding.
Job failed with the following error:
ResourceIdentifier: JobManagerGeneralException
UnformattedParameterString: {0}
Message: To prevent out-of-sync verbatim and query data, the ExchangeQueryUpdates job will not be run. Please resolve the following error first:

Source:Central Coding.
Job failed with the following error:
Severity: Error
MachineName: <Server Name>
CreatedDateTime: <DateTime Value>
AppDomainName: PhaseForward.Platform.JobScheduler.exe
AppDomainVersion: 4.0.30319.1
ThreadId: 4
ThreadIdentityName:
WindowsIdentityName: NT AUTHORITY\NETWORK SERVICE
UniqueIdentifier: <Integer Value>
ExceptionId: PhaseForward.Platform.JobManager.Exception.Messages.JobManagerGeneralException
Data: System.Collections.ListDictionaryInternal
TargetSite: Void RunJob(PhaseForward.Platform.Jobs.Job)
HelpLink:
Source: CodingBroker

StackTrace Information
*********************************************
at PhaseForward.Integration.PFAdapter.CodingAdapterJobHandler.RunJob(Job job)
at PhaseForward.Platform.Jobs.JobController.ActiveJob.DoJob(Object state)

2) Exception Information
*********************************************
Exception Type: PhaseForward.Integration.PFAdapter.OrchestrationException
Severity: Error
MachineName: <Server Name>
CreatedDateTime: <DateTime Value>
AppDomainName: PhaseForward.Platform.JobScheduler.exe
AppDomainVersion: 4.0.30319.1
ThreadId: 4
ThreadIdentityName:
WindowsIdentityName: NT AUTHORITY\NETWORK SERVICE
UniqueIdentifier: <Integer Value>
ExceptionId: Unknown
Message: An exception has been thrown calling the web method: GetCodingData at url: https://<Customer Name>-infws.oracleindustry.com/<trial Name>/informadapter/Coding/CodingService.svc
Exception Message: An error occurred when verifying security for the message.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void RunJob(PhaseForward.Platform.Jobs.Job)
HelpLink:
Source: CodingBroker

StackTrace Information
*********************************************
at PhaseForward.Integration.PFAdapter.CodingAdapterJobHandler.RunJob(Job job)

3) Exception Information
*********************************************
Exception Type: PhaseForward.Platform.JobManager.Exception.Messages.JobManagerException
MessageId: JobManagerGeneralException
ResourceArguments:
0: An exception has been thrown calling the web method: GetCodingData at url: https://<Customer Name>-infws.oracleindustry.com/<trial Name>/informadapter/Coding/CodingService.svc
Exception Message: An error occurred when verifying security for the message.
ResourceIdentifier: JobManagerGeneralException
UnformattedParameterString: {0}
Message: An exception has been thrown calling the web method: GetCodingData at url: https://<Customer Name>-infws.oracleindustry.com/<trial Name>/informadapter/Coding/CodingService.svc
Exception Message: An error occurred when verifying security for the message.
Severity: Error
MachineName: <Server Name>
CreatedDateTime: <DateTime Value>
AppDomainName: PhaseForward.Platform.JobScheduler.exe
AppDomainVersion: 4.0.30319.1
ThreadId: 4
ThreadIdentityName:
WindowsIdentityName: NT AUTHORITY\NETWORK SERVICE
UniqueIdentifier: <Integer Value>
ExceptionId: PhaseForward.Platform.JobManager.Exception.Messages.JobManagerGeneralException
Data: System.Collections.ListDictionaryInternal
TargetSite: System.Xml.XmlElement CallIAGetCodingData()
HelpLink:
Source: CodingBroker

StackTrace Information
*********************************************
at PhaseForward.Integration.PFAdapter.GetRequestsRunner.CallIAGetCodingData()
at PhaseForward.Integration.PFAdapter.GetRequestsRunner.GetRequests(Job job)

4) Exception Information
*********************************************
Exception Type: System.ServiceModel.FaultException
Action:
Code: System.ServiceModel.FaultCode
Message: An error occurred when verifying security for the message.
Reason: An error occurred when verifying security for the message.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage)
HelpLink:
Source: mscorlib

StackTrace Information
*********************************************

Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at PhaseForward.Integration.PFAdapter.IACodingService.Coding.GetCodingData(XmlElement request)
at PhaseForward.Integration.PFAdapter.GetRequestsRunner.CallIAGetCodingData()

  

Cause

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