Preventing Orphaned VWS Responses by Cascading Timeouts (Doc ID 2218795.1)

Last updated on MARCH 27, 2023

Applies to:

Symptoms

On all versions of Oracle Communications Network Charging and Control (NCC), an orphaned response is any response which arrives after the recipient has already timed out the context which relates to the late response.  Due to poorly configured timers, this can occur between the BeClients running on the Service Logic Controllers (SLCs) and the Voucher Wallet Servers (VWS').

When an orphaned message is received, the BeClient logs the following alarm to its log file:

Changes

Slower VWS responses and/or the timers were reconfigured without consulting Oracle Support.

Cause

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