Issues Found When Searching For Not-On-File Items (NOF) in BO UI.

(Doc ID 2218884.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Retail Back Office - Version 14.0.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Back Office (ORBO) 14.0.2, when searching for a Not-On-File (NOF) item in the ORBO User Interface (UI), the user is unable to add the NOF item to the item file. The following error appears:

ERROR
-----------------------
"There were no results matching the specified criteria."

  
Steps to reproduce:

  1. Sign into ORBO
  2. Click Item tab.
  3. Enter a NOF item ID in the "Item Number" field.
  4. Click search and notice the above error is shown.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms