Return Without Receipt of a Nontaxable Item Doesn't Allow Tax Rate Change.
(Doc ID 2218902.1)
Last updated on FEBRUARY 26, 2019
Applies to:
Oracle Retail Point-of-Service - Version 14.0 and laterInformation in this document applies to any platform.
Symptoms
In Oracle Retail Point of Service (ORPOS), return without receipt of a nontaxable item doesn't applied tax rate override.
Steps to reproduce:
- Select Return/F2.
- Select No receipt/F3.
- Scan a non-tax item.
- Fill out return info.
- Select Transaction/F5.
- Select Tax/F2.
- Select Override %/F2.
- Enter a new percentage, then select Next/Enter.
- Tender the transaction.
- Notice that No tax is shown on the receipt.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |