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Return Without Receipt of a Nontaxable Item Doesn't Allow Tax Rate Change. (Doc ID 2218902.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), return without receipt of a nontaxable item doesn't applied tax rate override.

Steps to reproduce:

  1. Select Return/F2.
  2. Select No receipt/F3.
  3. Scan a non-tax item.
  4. Fill out return info.
  5. Select Transaction/F5.
  6. Select Tax/F2.
  7. Select Override %/F2.
  8. Enter a new percentage, then select Next/Enter.
  9. Tender the transaction.
  10. Notice that No tax is shown on the receipt.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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