Disappearing Service Quantities On Rate Check Page (Doc ID 2219152.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Entered service quantities on the Rate Check page disappears when switching from the Results tab to the Main tab.  Please see the product fix documentation included with <Patch 24919633> for detailed steps to reproduce.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms