Incorrect Tax Persisted to TR_LTM_SLS_RTN_TX.MO_TXBL_RTN_SLS When Price Override Performed (Doc ID 2219195.1)

Last updated on MARCH 22, 2017

Applies to:

Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) , the amount in TR_LTM_SLS_RTN_TX.MO_TXBL_RTN_SLS table gets doubled when a return items price is overridden and tax exempt on transaction.

Steps to Reproduce:

1. Log into POS and add an item
2. Price Override to 562.00
3. Select F5 Transaction > Tax > Tax Exempt
4. Link Customer to Transaction
5. Tender with Cash
6. Now Perform return of above transaction

Changes

 

Cause

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