My Oracle Support Banner

Some Questions During Balance Group Table Contention Issues (Doc ID 2219410.1)

Last updated on APRIL 05, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


 Questions That Arise During Balance Group Table Contention Issues

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Questions and Answers
 Qn1: From the locking sessions, a DBA can extract the details like the client server name, sqlid and dm_oracle name of the session which was causing the lock. From this information (see below for example), is there a method to trace back the complete transaction of the session coming from BRM, to possibly determine what BRM operation caused this lock.
Qn2: As per customer, when the locks started appearing, client side OS process (CM) was killed on brm application server and still there was a lock on the database. That is, when customer killed the CM, they noticed that not all DB sessions were closed, and they traced these to a DM which was still running. Customer expected : when they kill the CM , the DMs should close the sessions to the database as well. Is that correct? Is having open sessions to database expected when the CM is killed? After killing the suspect DM the sessions on the DB were all closed.
Qn3: During one of the occurrence of the bal_grp_t contention it was noticed that one of the top blocker session was running current SQL, for example, id 2y12szx11gx61 which was causing delay in select query because of Full Table Scan on BILLINFO_T table because the column is not indexed ( where billinfo_t.payinfo_obj_ID0 = :1 --- This column required indexing ). In this context, what is the relation between BAL_GRP_T and BILLINFO_T table. How this is leading to contention on bal_grp_t ?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.