Timesheet Entry Not Saving in Instantis EntepriseTrack
Last updated on JANUARY 18, 2017
Applies to:Instantis EnterpriseTrack Cloud Service - Version 126.96.36.199 and later
Instantis EnterpriseTrack - Version 188.8.131.52 and later
Information in this document applies to any platform.
A resource is entering time against projects, saving and closing. The hours entered are not all being reflected.
Conditions to verify this is the behavior of this issue:
- Large number of projects on the timesheet. Each project with a large number activities assigned or visible to the resource.
- Projects affected will be at the bottom of the list of projects
- Projects towards the top of the list of project will store time accurately
- The system will behave very slowly, performance is slow to navigate from once days timesheet recording box to another, taking up to 2 minutes to be able to update time.
Resource may have been recently assigned many projects, making the number of parameters for the system to navigate large.
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