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Timesheet Entry Not Saving in Instantis EntepriseTrack (Doc ID 2219662.1)

Last updated on APRIL 04, 2019

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.2.4.0 and later
Instantis EnterpriseTrack - Version 15.2.4.0 and later
Information in this document applies to any platform.

Symptoms

NOTE: This issue may be isolated to one user, or can be manifest by multiple users depending on the configuration of projects and timesheets and number of activities on the projects for a resource.

A resource is entering time against projects, saving and closing. The hours entered are not all being reflected.

Conditions to verify this is the behavior of this issue:

Changes

Resource may have been recently assigned many projects, making the number of parameters for the system to navigate large.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Permanent Solution:
 Release / Version Solutions Available
 Notifications of patchset and version releases: 
 Cloud Service Customers
 On-Premise Customers
References


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