When Launching Any Internal Plugin (Example: Claim Digger, XML Export / Import) via P6 Professional, the Following Event Code Is Received: AVAA0-0712-B

(Doc ID 2219865.1)

Last updated on MARCH 07, 2018

Applies to:

Primavera P6 Professional Project Management - Version 15.2.8.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.2.8.0 and later
Information in this document applies to any platform.

Symptoms

When launching any Internal Plugin (Example: Claim Digger/Schedule Comparison, XML Export/Import, Update Baseline) via P6 Professional, the following Event Code is received:

ERROR
Event Code: AVAA0-0712-B
Message: Access violation at address ... in module 'pm.exe'. Read of address ...

If a project is opened prior to running Claim Digger, the event code can change to:
Event Code: IPO-####-#
Message: Invalid pointer operation

STEPS
The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. Select Tools, Claim Digger

Cause

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