Route Sequence Changes Done To The Service Point Via The Renumber Service Route Sequence Page Is Not (Doc ID 2219895.1)

Last updated on JANUARY 17, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Route sequence changes done to the service point via the renumber service route sequence page is not being captured in CCB’s audit trail.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms