"Recently Visited" Pane Gets Cleared Out When Moving to Specific Object in Web Client (Doc ID 2219946.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.1.2 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When opening a specific object the Recently Visited field turns to blank on Web Client.

Expected Behavior
Recently Visited should not clear out when opening specific item

Steps
The issue can be reproduced at will with the following steps:

  1. Login to Web Client 
  2. Search specific object
  3. Recently Visited field now shows blank
  4. Relogin
  5. Now Recently Visited field and other fields such as

    Searches
    My Bookmarks
    Reports
    Navigator

    is shown blank

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms